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REAL Alternatives

Terms of use

Terms and conditions of use

1. Fair Processing Notice

The project patners and Institute of Refrigeration will use the personal data collected from you for the following purposes news and information about the REAL Alternatives programme and materials. 

You hereby confirm that you are consenting to Institute of Refrigeration’s use of your personal data for the aforementioned purposes(s) and are granting Institute of Refrigeration permission to carry out those actions and/activities.

You may withdraw your consent at any time by contacting us at ior@ior.org.uk

The Institute of Refrigeration is committed to ensuring that all personal information collected and processed is appropriate for the stated purpose(s) and shall not constitute an invasion of your privacy. We may share your personal data with third party service providers who are contracted by us and we shall ensure that they will hold your personal data securely and shall use it only in order to fulfill the service for which they are contracted. When there is no longer a service need, or the contract comes to an end, the third party will dispose of all personal data according to our procedures. We will never share your personal data with third parties until we have received your consent, unless we are required do so by law.

The Institute of Refrigeration will process your data (i.e. collect, store and use) according to the requirements of the GDPR at all times and shall endeavor to keep your personal data up-to-date, ensuring its accuracy and will not keep it for longer than it is required. In some situations, there are set legal requirements for the length of time that Institute of Refrigeration will retain your personal data but usually Institute of Refrigeration will use its discretion, ensuring that personal data is not kept outside of our usual business requirements.

We shall never be intrusive or invasive of your personal privacy and shall not ask you to provide data that is irrelevant or unnecessary and we will enact strict measures and processes to ensure that the risk of unauthorised access or disclosure of your personal data is minimised as much as possible. 

We will only use your personal data for the purposes of emailing and statistical analysis related to monitoring the impact of the project or improving the materials and website.


2. Website User Privacy Policy

This website holds information about website users and the products in which they have expressed interest to keep them informed about the REAL Alternatives programmes.  It does not resell this data.  The project partners take all reasonable steps to protect the privacy and security of information collected in this way. This policy explains how the website uses information that we collect about you and procedures that we have in place to safeguard your privacy.

The collection of information and how we use it

Anyone can access the website without giving any personal information.

Registering to the website

When registering on the website, you will need to give your name, email address and agree to the Website's Terms and Conditions and this Privacy Policy. We gather information in this area to allow us to confirm your identity and protect your security.

Use of Personal Data

The project processes your Personal Data only for specific and limited purposes and collect data that is adequate, relevant and not excessive for those purposes.

We do not share, sell or distribute your Personal Data to third parties.

You may ask to have your data removed at any time.

Use of cookies and other information gathering technologies

The website uses technology to collect anonymous information about the use of our Website to improve the content and functionality of this Web Site and our e-mail updates, to better understand our customers and markets, and to improve our products and services.

For example, we use technology to track which pages of our Website our visitors view. We also use technology to determine which Internet browsers our visitors use. This technology does not identify you personally.

We use technology to track hyperlinks eg how often these links are used and which pages on our Web Site our visitors choose to view. This technology does not identify you personally.

Temporary "cookies" that collect the first level domain name of the user and the date and time you accessed this Website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

Your IP address may be used to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.

We may also perform IP lookups to determine which domain you are coming from (i.e. aol.com, yourcompany.com) to more accurately gauge our users' demographics.

Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with third parties. Personal Data will only be transferred to project partners or to third parties who act for or on behalf of the project, or in connection with the business of the project for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to dispatch print mailings or electronic voting materials on our behalf.

We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.

The employees who have access to Personal Data are trained handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we take reasonable steps to prevent this.

Data access and corrections

If you wish to access or correct your Personal Data, please go on line to mailchimp or email ior@ior.org.uk write to the IOR Membership Department, Kelvin House, 76 Mill Lane, Carshalton, Surrey, SM5 2JR.

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct, amend or delete any Personal Data that is inaccurate.

Links to other websites

This Privacy Policy applies only to this Website. This Website contains hyperlinks to websites that are not controlled by the IOR and we are not responsible for their data or privacy practices. These hyperlinks are do not imply any endorsement of the activities of these third-parties.

Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the change on this page, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

How to contact the project

We welcome your views about our Website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to ior@ior.org.uk.